RL RyeongLab

FoodKeep Terms of Service

Effective date: October 1, 2026 · 한국어

This English version is provided for reference. If it differs from the Korean version, the Korean version prevails.

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of Ryeong Lab (the "Company") and users regarding the use of the FoodKeep ingredient management app and related services (the "Service").

Article 2 (Definitions)

  1. "User" means a person who agrees to these Terms and uses the Service.
  2. "Member" means a user who has created an account through social login. "Non-member" means a user who uses the Service only on their device without signing in.
  3. "Free service (Free)" means the Service provided at no charge. "Paid service (Pro)" means the Service provided through a monthly or yearly subscription.
  4. "Subscription" means a way of using the paid service in which payment is made automatically at the cycle the user chose (monthly or yearly).
  5. "Payment channel" means an app marketplace, such as Google Play, that processes payments for the paid service.

Article 3 (Business information and posting of the Terms)

(1) The Company's information is as follows.

(2) The Company posts these Terms on the app's sign-in (sign-up) screen and in [Settings > Terms and privacy]. On request, the Company will send a copy of these Terms by email.

Article 4 (Effect and amendment of the Terms)

(1) These Terms take effect when the user agrees to them on the app's sign-in (sign-up) screen. When these Terms or amended Terms are applied to an existing member, they take effect when the member agrees on the consent screen shown in the app.

(2) The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce.

(3) When amending these Terms, the Company announces the effective date, the changes, and the reasons in the app at least 7 days before the effective date. For changes that are unfavorable to users or otherwise important, the Company announces them at least 30 days in advance and notifies users individually through a separate screen when the app is launched.

(4) If the Company, when giving notice under paragraph (3), clearly and separately informs users that they will be deemed to have agreed to the amended Terms unless they object by the effective date, and a user does not object by then, the user is deemed to have agreed to the amended Terms.

(5) A user who does not agree to the amended Terms may stop using the Service and terminate the agreement (delete the account). If a user terminates because they do not agree to an unfavorable change, the Company refunds the amount corresponding to the remaining subscription period.

Article 5 (Matters not covered)

Matters not covered by these Terms and the interpretation of these Terms follow applicable laws and general commercial practice.

Article 6 (Formation of the agreement)

(1) The agreement is formed when the user agrees to these Terms and the Company accepts. The Company accepts unless there are special circumstances.

(2) Persons under 14 may not sign up as members. Users must confirm on the sign-in (sign-up) screen that they are 14 or older.

(3) The Company may refuse to accept, or may terminate the agreement after acceptance, in any of the following cases.

  1. The user used another person's name or account.
  2. The user is under 14.
  3. A user whose agreement was terminated under Article 15 applies again within 1 year of the termination.
  4. The application violates applicable laws or is made for a purpose prohibited by these Terms.

(4) Members sign up through social login provided by the Company, such as Google, Kakao, and Naver.

Article 7 (Account management)

(1) Members must manage their own social login accounts and must not let third parties use them.

(2) Members must notify the Company immediately upon learning that their account has been stolen or is being used by a third party.

(3) The Company is not liable for damage caused by a member's failure to comply with paragraph (1) or (2), unless the Company acted intentionally or negligently.

Article 8 (Service content)

(1) The Company provides the following services.

  1. Registering ingredients and managing storage location, quantity, and expiry date
  2. Expiry notifications
  3. Recipe recommendations based on ingredients on hand
  4. Assisted ingredient registration using receipt recognition (processed on the device)
  5. Server storage of member data and synchronization across devices
  6. Other services the Company specifies and announces

(2) The specific scope of the free and paid services (number of spaces, ingredient storage limits, whether ads are shown, and so on) is shown in [Settings > Plans] in the app.

Article 9 (Change, suspension, and termination of the Service)

(1) The Company may change the Service when there is a substantial operational or technical reason. In that case, the Company announces the change and its effective date in the app at least 7 days in advance, and at least 30 days in advance for changes unfavorable to paid users.

(2) The Company may temporarily suspend the Service for unavoidable reasons such as inspection, replacement, or failure of equipment, communication outages, or natural disasters. The Company gives prior notice, or notice afterwards if prior notice is not possible.

(3) If the Company ends the entire Service for business reasons, it announces this in the app and notifies users individually at least 30 days before the end date. In that case, the Company refunds paid users the amount corresponding to the subscription period remaining after the end date.

(4) The scope of the free service (ingredient storage limits, ad rewards, and so on) may be changed following the procedure in paragraph (1).

Article 10 (Nature of information and the user's duty to check)

(1) The Service is a lifestyle aid for managing ingredients. It is not a medical, nutrition counseling, or food safety assessment service.

(2) Storage methods, expiry dates, notifications, recipe recommendations, and receipt recognition results provided by the Service are reference information for convenience. Receipt recognition results may contain errors or omissions.

(3) Users must check the ingredient name, quantity, and expiry date before saving, and must check the condition of the food, allergens, and whether it can be cooked before actually eating it.

Article 11 (Ads and rewarded ads)

(1) The Company may show ads on free service screens. Ads are not shown while using the paid service.

(2) If a free service user watches a rewarded ad to the end, the Company provides the reward shown in the app. The current reward adds 5 to the ingredient storage limit of each space for 7 days, up to a maximum limit of 50. No reward is given if the user does not watch the ad to the end or the ad fails to load.

(3) Any transaction a user makes with an advertiser through an ad is between the user and the advertiser, and the Company is not liable for it, unless the Company acted intentionally or negligently.

(4) The Company does not send commercial advertising information by email, app push, or other means without the user's separate prior consent.

Article 12 (Paid service and subscriptions)

(1) The paid service is offered as monthly and yearly subscriptions. Subscription prices (including VAT) and what is included are shown on the payment screen.

(2) Payments in the Android app are made through Google Play. Payment methods, receipts, and billing follow the payment channel's policies.

(3) Unless the user cancels, a subscription renews and is charged automatically under the same terms at the end of each cycle.

(4) Users may cancel auto-renewal at any time in the [Subscriptions] menu of Google Play or in [Settings > Plans > Manage subscription] in the app. After cancellation, the user can keep using the paid service until the end of the period already paid for.

(5) The paid service period lasts until 23:59 (Korea Standard Time) on the day that contains the expiry time reported by the payment channel.

(6) A discounted price may apply to the first payment of a yearly subscription, and the standard yearly price applies from the renewal payment onward. At least 30 days before a renewal changes from the discounted price to the standard price, the Company informs the user of the renewal date and time, the prices before and after the change, and the payment method, obtains the user's consent, and also explains the conditions, method, and effect of cancelling the renewal.

(7) The Company follows the same procedure as paragraph (6) when it raises a subscription price.

(8) Deleting an account does not cancel a subscription. Users must cancel the subscription using the method in paragraph (4) before deleting their account.

Article 12-2 (Free coupons)

(1) The Company may provide coupons that let users use the paid service free of charge for a certain period for purposes such as events and rewards ("free coupons"), and explains the period and conditions when providing them.

(2) A free coupon period starts when the coupon is redeemed. Each coupon can be used once per account and may not be transferred or sold to others.

(3) The Company may, when operationally necessary, stop issuing or accepting free coupons that have not yet been redeemed, or change their conditions, at any time.

(4) The Company may suspend or shorten an already redeemed free coupon in any of the following cases.

  1. The coupon was obtained or used fraudulently (transfer or sale, use of automated programs, duplicate use through multiple accounts, and so on)
  2. The coupon was issued in error or applied differently from what was announced due to a system error or similar cause
  3. Use has been restricted under Article 15
  4. The Service ends or the event that provided the coupon ends
  5. Other unavoidable operational reasons

(5) When suspending a coupon under paragraph (4), the Company informs the user of the reason and timing in advance. However, in urgent cases such as items 1 and 2 of paragraph (4), the Company may inform the user after suspension, and in the case of item 5 of paragraph (4), the Company gives notice at least 7 days in advance.

(6) Because free coupons are provided without charge, the Company does not compensate in cash or other benefits when a coupon is suspended or its period is shortened. This does not affect any period the user has paid for. However, this does not apply if caused by the Company's intent or gross negligence.

Article 13 (Withdrawal of purchase and refunds)

(1) Users may withdraw a purchase of the paid service within 7 days of the payment date.

(2) The paid service is a digital service whose provision starts at the moment of payment. Therefore, when a user withdraws a purchase under paragraph (1), the Company refunds the payment amount minus the amount for the period already used (the payment amount divided by the number of days in the subscription cycle, multiplied by the number of days used).

(3) After 7 days from the payment date, the purchase cannot be withdrawn, and the user can prevent the next payment by cancelling auto-renewal under Article 12(4). Fees for the period already paid for are not refunded, except in the following cases.

  1. The paid service differs from what was displayed or advertised, or is provided differently from the agreement. In this case, the user may withdraw the purchase within 3 months of receiving the service, or within 30 days of the date the user learned or could have learned of the fact.
  2. The user could not use the paid service for reasons attributable to the Company.
  3. Article 4(5) or Article 9(3) applies.
  4. A refund is otherwise required by applicable law.

(4) Users may request withdrawal and refunds through [Contact us] in the app or by email as listed in Article 3, or directly from the payment channel (Google Play).

(5) The Company starts the refund process through the payment channel within 3 business days of receiving a withdrawal request. If the user applied directly to the payment channel, the payment channel's handling applies.

(6) Refunds and compensation for free periods provided by coupons follow Article 12-2(6).

(7) Before payment, the Company lets users try part of the paid service's features through the free service, and shows the contents of this Article on the payment screen.

Article 14 (Account deletion)

(1) Members may delete their account and terminate the agreement at any time in [Settings > Account > Delete account] in the app.

(2) When an account is deleted, data stored on the server, such as the member's spaces, ingredients, and settings, is deleted and cannot be recovered. However, information that must be retained under applicable law is kept for the period set out in the Privacy Policy.

(3) Deleting an account does not automatically cancel a subscription with the payment channel (Article 12(8)).

Article 15 (Prohibited acts and restrictions on use)

(1) Users must not do any of the following.

  1. Stealing another person's account or personal information
  2. Reverse engineering or modifying the Service, accessing it by abnormal means such as automated programs, or putting excessive load on the servers
  3. Using payments, coupons, or rewarded ads fraudulently
  4. Sending abusive, obscene, or illegal content, or repeatedly sending the same content, through features such as Contact us
  5. Any other act that violates applicable law

(2) If a user violates paragraph (1), the Company may restrict use in stages, from a warning to a temporary suspension to termination of the agreement, depending on the severity. However, for serious violations, such as violating item 1 or 3 of paragraph (1) or violating applicable law, the Company may terminate the agreement immediately.

(3) When restricting use under paragraph (2), the Company informs the user of the reason and details in advance and gives the user an opportunity to respond. If urgent action is needed, the Company informs the user after taking action.

(4) Users may object to a restriction using the contact details in Article 3. If the Company finds the objection justified, it lifts the restriction immediately.

(5) If the agreement is terminated because the user violated paragraph (1), the Company may decline to refund fees for the remaining period to the extent permitted by applicable law.

Article 16 (Protection of personal information)

The Company protects users' personal information in accordance with applicable laws, including the Personal Information Protection Act. Details are set out in the Privacy Policy.

Article 17 (Obligations of the Company)

(1) The Company complies with applicable laws and these Terms and strives to provide the Service continuously and stably.

(2) The Company maintains security measures to protect users' personal information.

(3) If the Company finds a user's complaint or opinion justified, it handles it and notifies the user of the result through the app or by email.

Article 18 (Obligations of users)

Users must comply with applicable laws, these Terms, and the usage instructions shown in the app.

Article 19 (Copyright and user data)

(1) Copyright in the Service and the screens, designs, programs, and other materials in it belongs to the Company or the rightful owner.

(2) Rights to data users enter, such as ingredients and notes, belong to the user. The Company uses such data only as needed to provide the Service (storage, synchronization, and backup).

Article 20 (Damages and limitation of liability)

(1) If the Company or a user causes damage to the other by violating these Terms, the party at fault compensates for the damage. However, this does not apply if there was no intent or negligence.

(2) The Company is not liable for damage caused by the following, unless the Company acted intentionally or negligently.

  1. Force majeure, such as natural disasters, war, power outages, or failures of telecommunications carriers
  2. Service disruptions caused by reasons attributable to the user
  3. Damage caused by the user not performing the checks under Article 10(3)
  4. Failures of services provided by third parties, such as payment channels, social login providers, and ad providers
  5. Damage caused by notifications not being shown due to device OS settings, power saving modes, disabled notification permissions, and so on

(3) The Company is not liable for damage related to use of the free service unless the Company acted intentionally or with gross negligence.

(4) Nothing in this Article excludes or limits the Company's liability for intentional acts or gross negligence.

Article 21 (Dispute resolution)

(1) The Company receives users' complaints and requests for remedies through [Contact us] in the app and the contact details in Article 3, and handles them promptly.

(2) Users may apply for mediation of disputes with the Company to bodies such as the Korea Consumer Agency and the Electronic Commerce Mediation Committee.

Article 22 (Governing law and jurisdiction)

(1) The laws of the Republic of Korea apply to these Terms and disputes concerning use of the Service.

(2) Lawsuits between the Company and a user are filed with the court having jurisdiction under the Civil Procedure Act of Korea.

Addendum

These Terms take effect on October 1, 2026.